Guwahati: Passengers aboard an IndiGo flight at Silchar Airport spent hours trapped inside their aircraft recently. The plane sat on the tarmac with no clear path forward. It did not take off. It did not officially cancel. This left travelers stuck in limbo.
Anxiety rippled through the cabin. The flight carried families with children and elderly passengers who struggled with the lack of progress. Travelers claimed they received almost zero updates regarding the reason for the delay or when they might finally depart. This silence fueled frustration among those on board.
Frustrated passengers are demanding better treatment. They want authorities to prioritize clear communication when operations stall. One traveler noted the situation, stating, "The incident has once again highlighted the need for better passenger communication and adherence to customer service protocols during operational disruptions."
IndiGo officials and airport authorities remained quiet. Neither party released an official statement explaining the delay or confirming the flight status as of the latest reports.
Photo Courtesy: India Today Group

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