Guwahati: The Assam government has launched a new accountability framework designed to eliminate delays in the disbursement of retirement benefits. Under this initiative, officials responsible for obstructing the timely processing of pension cases will now face financial penalties, a move Chief Minister Himanta Biswa Sarma described as essential to ensuring retirees are treated with the respect and dignity they deserve for their contributions to the state.
According to an official notification from the Administrative Reforms Training Pension and Public Grievances Department, the state will utilize the Kritagyata portal to monitor case progress. Each month, a list of delayed files will be generated and shared with relevant departments and District Commissioners to ensure oversight. Heads of Offices found responsible for exceeding government-mandated timelines will face a daily penalty of 250 rupees, capped at 5,000 rupees per case. These deductions will be processed directly from the officials' salaries via the FinAssam portal, with Drawing and Disbursing Officers tasked with overseeing the enforcement.
This policy reinforces existing mandates established in 2003, which require departments to begin pension preparations two years before an employee retires and finalize all paperwork at least six months prior to their superannuation date. By formalizing this recovery process, the government aims to prevent the financial hardships previously endured by retirees due to administrative lapses, while also mitigating the risk of the state incurring interest liabilities on late payments.
Photo Courtesy: India Today Group

Comments