Photo Courtesy: nagalandpost
Kohima: Nagaland officials hit the classroom Wednesday to drill students on their legal rights. The Nagaland State Consumer Disputes Redressal Commission and the Mokokchung District Legal Services Authority hosted the event at Queen Mary Higher Secondary School. The session aimed to demystify the Consumer Protection Act of 2019.
Advocate Bendangsenla told the crowd that basic protections are a lifelong need for everyone. She reminded attendees that humans rely on goods and services from birth until death. "Every individual was a consumer from birth and remained one throughout life, as people depended on various goods and services to meet their needs and wants," she said. These rules help block everything from food tampering to faulty goods.
The law covers new ground. It includes e-commerce, direct selling, and the Central Consumer Protection Authority. It also sets up new paths for mediation and fixes. Buyers have five key rights: safety, information, choice, redressal, and awareness. If businesses cheat you, you can take the fight to District, State, or National Commissions. These courts can force refunds, fix defects, or demand cash for injuries caused by negligence.
Mokokchung Bar Association president Molo Jamir traced the history of the movement. He pointed to older laws like the Indian Contract Act of 1872 and the Sale of Goods Act of 1930. He also cited the Essential Commodities Act of 1955, the Patents Act of 1970, and the Trade Marks Act of 1999 as vital tools for buyers. Panel lawyer Chubarenla chaired the session, while Rev. Fr. Sajimon delivered the welcome and Temjentula Imchen offered the vote of thanks.
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