Kohima: Nagaland Police is ditching cash for traffic fines. DGP Rupin Sharma announced the switch to the e-Challan system on September 28 at the Nagaland Police Complex in Chümoukedima. The department wants more transparency. Commuters now pay penalties via QR codes or digital payment apps within 45 days. Receipts arrive via text or the Parivahan portal.
The system, built by the National Informatics Centre, tracks ticketing officers and violation dates to help the headquarters audit unit performance. It also tracks pending violations for vehicle transfers and NOC requests. "My request to all the public of Nagaland is that henceforth, you will not be required to pay cash for any traffic violations," Sharma said. This change stops drivers from needing lawyers to clear matters in court.
Police also launched e-Suraksha. This portal lets anyone file FIRs remotely with any station in the state. Users can upload documents, audio, or video files to support their claims. The portal uses OTP verification to stop fake reports. Residents can even file grievances anonymously. ADGP Sandeep M Tamgadge noted that the portal forces officers to accept reports on cognizable offenses, curbing station-level discretion. Civil disputes will be rejected.
Complaints that do not involve clear crimes face a mandatory seven-day preliminary inquiry. Cases exceeding this timeline trigger alerts to supervisory officers and the DGP. Complainants only visit stations if investigators need further clarification. DGP Sharma also urged property owners, tenants, and hotel operators to register on the official Tenant-Landlord and Hotel Occupancy apps to assist in locating criminals. Links for all portals are live on the Nagaland Police website.
Updated at 30th September 2026 at 2:00pm
The e-Challan platform now integrates with common digital wallets including PhonePe, Google Pay, and BHIM. DGP Sharma warned that beyond just paying fines, vehicle owners must maintain valid insurance and proper registration. Non-compliance could trigger the seizure or impounding of vehicles.
For the e-Suraksha portal, every submission now generates a unique acknowledgment number, allowing users to track the status of their complaints online. While the system allows for anonymous reporting, those users forfeit the ability to receive updates on case outcomes. The system also ensures that police will now register FIRs for cognizable offenses under the new criminal laws. According to the DGP, the platform for landlord-tenant and hotel occupancy registrations has been operational for approximately one year.
Updated at 30th September 2026 at 6:00pm
The e-Challan platform now accepts payments via Google Pay, PhonePe, and BHIM. Officials warn that the system tracks more than just moving violations: vehicle owners must keep their registration and insurance current. Failure to maintain these documents risks the seizure or impounding of the vehicle. These pending fines are logged on the Parivahan portal and will surface as blocks during any future vehicle transfer or sale.
Every submission on the e-Suraksha portal now kicks back a unique acknowledgement number. Complainants use this to track the status of their reports online. While the platform still permits anonymous tips, the DGP confirmed that those users give up the right to receive updates or case outcomes. The system is calibrated to trigger mandatory FIR registration for cognizable offenses under the new criminal laws. If the police initiate a preliminary inquiry, it must wrap up within seven days, or the system flags the delay for top-level review. Landlord-tenant and hotel registry apps have been running for about a year to help cops track suspects hiding in local rentals.
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