Shillong: Meghalaya Chief Minister Conrad Sangma is considering the termination of contracts held by Meerut-based SAI Computers following widespread public outcry over erratic power supply and inflated electricity bills. The company, which handles distribution across the Mawsynram, Dalu, and Phulbari circles, has faced intensifying pressure from local legislators and advocacy groups to exit the state.
Government action has already begun in the Mawsynram subdivision, where authorities recently cancelled the company's distribution rights. Similar frustrations have emerged in the Phulbari circle, where consumers report arbitrary fines and poor service. This region was previously managed by FEDCO, a firm that left the state while allegedly owing the government 30 crores in revenue.
SAI Computers, led by Chairman Girish Kumar, entered the Meghalayan market in 2019 through an Input-Based Distribution Franchisee model. While the company claims significant operational improvements in its Dalu project, where power availability increased and technical losses dropped, these metrics have not shielded the firm from current criticism. Reports of instability have spread to several other regions, including Rongjeng and Dadenggre.
Defending their record, a company representative stated, "These are numbers from the ground that reflect our hard work since day one. We take consumer complaints seriously and have been working round-the-clock to ensure viable resolutions and stable electrical connectivity."
The state government has assured the public that the ongoing crisis is under investigation. Officials are now tasked with addressing the growing demands for accountability as the future of the company’s operations in Meghalaya remains uncertain.
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