Shillong: State officials are hitting the road to explain the Meghalaya Right to Public Services Act. Training camps in Ampati and Jowai aim to teach residents how to get government work done on time. Accountability matters. The Meghalaya State Public Services Delivery Commission and district administrations hosted these sessions to cut through administrative red tape.
Deputy Commissioner Anendya Raajsshre held the Ampati event at the DRDA Conference Hall last Friday. She noted that the initiative informs the public of their legal right to receive notified services within fixed timelines. Attendees learned the appeal process for when officials miss deadlines or block requests. District Informatics Officer EA Marak demoed the MSPSDC portal, which hosts 220 different services. You can now get ST and SC certificates, Permanent Residence Certificates, income proof, and Farmer IDs online. The system also handles vital documents for police and armed forces recruitment.
Additional Deputy Commissioner SR Marak walked participants through the 2021 rules. He pushed for using the online portal to track applications. If things stall, citizens can trigger a First Appeal to force a response. The session wrapped up with a Q&A between locals and department heads.
Jowai held a separate event at the Mynthong District Library on Saturday. Village heads and members of the Synjuk ki Waheh Chnong ka Ri Jaintia listened as AI Mawrie and Roibok Pohrmen broke down the legal remedies available to the public. Stopper Bang from the Jowai CM Connect Centre explained how his office links people to state schemes. Officials Iaidbha Phawa and Kynphammi Ryngkhlem also provided guidance on navigating the system.
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