Shillong: The Employees' Provident Fund Organisation has finished moving its member database to a centralized national platform. This shift marks the completion of the CITES project. The move aims to modernize service delivery through automation. It cuts out the old regional office bottlenecks.
Members now benefit from faster interest credits and automatic fund transfers when switching jobs. The agency will auto-process 8.25 percent interest for the 2025-26 fiscal year across 34 crore accounts. People can check their passbooks for these credits by July 15. The organization noted, "The project is designed to enhance convenience for members, improve EPFO operational efficiency, thereby overall deliver transparent, and seamless citizen-centric services."
Claims for advances up to Rs 5 lakh now move through an auto-settlement mechanism. This is a massive jump from the previous Rs 1 lakh limit. The system runs automated pre-validation checks before workers submit their claims. This catches errors early to prevent rejections. If an office needs more info, they will ping the member online.
Job hoppers no longer need to file transfer requests. The system handles transfers automatically for Aadhaar-linked UAN accounts. Pensioners also get more flexibility. They can now hit any regional office for services or file life certificates, rather than staying tied to a specific branch.
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